Your upgraded CloudCall experience awaits! Download the newest version for improved performance and reliability.

Skip to main content
CloudCall Help Centre home page
  • CloudCall o1 Status
  • CloudCall Classic Status
  • Submit a request
  • Learning Cloud
  • Sign in
  • Sign in
  • Submit a request
  1. CloudCall
  2. Product (Features)
  3. CloudCall o1
  4. CloudCall Softphone

CloudCall Softphone

  • How to Check Your CloudCall Version?
  • How To Force Close CloudCall o1 Desktop Application Windows
  • How to keep multiple records of the same entity open in Bullhorn?
  • CloudCall Now Available in the Microsoft Store with Automatic Updates
  • CloudCall o1 Softphone – Minimum System Requirements
  • Update CloudCall O1 desktop application for Windows
  • How to Make Your Audio Settings Persist in CloudCall o1
  • How to Obtain CloudCall o1 Logs and Windows Event Viewer Logs for Support
  • Configuring Audio Settings in the CloudCall o1 Softphone Application (macOS & Windows)
  • o1 Polaris Release – June 4, 2025
  • How to Configure Sound Settings in Windows 10 to Fix Low Call Volume Issues
  • How to Configure Sound Settings in Windows 11 to Fix Low Call Volume Issues
  • Updating Locale on CloudCall o1
  • How to Manage and Drop Outbound Voicemail with CloudCall o1
  • How do I configure the sound settings (No call audio issues) Windows 10
  • What Should I Do If My Jabra Headset Doesn’t Work with CloudCall?
  • Why Is My Audio Switching Back to the Computer Speaker? (Windows)
  • How to enable Modern Connection Mode?
  • How to reset your password?
  • What apps do I need to download and install?
  • How to Access Inbound Voicemail Messages with CloudCall o1
  • How do I configure the sound settings (No call audio issues)
  • How do I set my presence within the CloudCall softphone?
  • How do I set up call forwarding using the CloudCall softphone app?
  • How do I view contacts in the CloudCall softphone app?
  • How do I configure my voicemail greeting in the CloudCall softphone?
  • How do I login and out of to the CloudCall softphone?
  • How do I change my calling ID within the CloudCall Softphone app?

CLOUDCALL LTD - LEICESTER, UK

Sales: +44 203 854 4000 opt 1
Support: +44 116 424 4000 opt 2

CLOUDCALL LTD - LONDON, UK

Sales: +44 203 854 4000 opt 1
Support: +44 116 424 4000 opt 2

CLOUDCALL INC - BOSTON, MA, US

Sales: +1 617 982 1600 opt 1
Support: +1 617 982 1600 opt 2

CLOUDCALL INC - SF BAY AREA, US

Sales: +1 617 982 1600 opt 1
Support: +1 617 982 1600 opt 2

CLOUDCALL INC - AUSTIN, US

Sales: +1 617 982 1600 opt 1
Support: +1 617 982 1600 opt 2

What's new?

Seamless Experience
Enterprise Ready

Integrations

Bullhorn
Salesforce
See all CRMS

Features

Integration
Click to Call
Screen pops
History
Real-time Coach
Voicemail Drop
Local Presence
See all Features

Pricing

Bullhorn & Salesforce
All other CRMs

By Team

Recruitment
Customer Service
Sales

By Capability

Workplace Digital Transformation
Enhanced CRM Adoption
Insight-driven Culture

Downloads

CloudCall o1
CloudCall Classic

Portal access

US
UK
AUS

Further Info

Support
FAQs
Glossary
Area code guide

Company

Contact us
About us
Careers

Partners

Why partner with us?
Become a Partner

Resources

Blog
Events & Webinars
Whitepapers & eGuides
Customer stories

Recommended Reading

The Future of Work
The Art of Conversation
VoIP

Say Hello

BOOK A DEMO
  • LinkedIn
  • Facebook
  • Twitter
  • Instagram
  • YouTube
  • Privacy Policy
  • Legal Documents

©2024 CloudCall