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  1. CloudCall
  2. Product (Features)
  3. CloudCall o1
  4. Customer Workspace

Customer Workspace

  • User roles and permissions in o1
  • o1 Release 21 Notes - October 10
  • How to Order a New Number in the Customer Workspace?
  • Assigned and Add-On Direct Dial-In (DDI) Numbers
  • Outbound Campaigns and the Power Dialer in CloudCall o1
  • Avoiding Spam Flagging for VoIP Numbers
  • How can I reset a agent's password?
  • Managing Call Queues in the Workspace
  • Live Feed: Activity Overview, Direct Calls, Queue Calls and SMS Logs
  • How do I set up call forwarding?
  • How do I access the customer workspace?
  • How do I edit a user’s settings in the admin portal?
  • How do I view my users in the admin portal?
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Further info

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