How to setup Call Forward/Divert on Service Account

Once you log into the Portal 

You will need to go to Configuration and Service Account and Configure 

Then Click on the Call Forwarding Tab and make sure Call Forwarding Mode is set to Follow me 

Then Scroll Down and enter Name and Number and Click on Add Number 

Then Save Preferences & Order 

Then go Back to the Information Tab and Scroll Down and Click on Save Changes