Dec 2023

6th December 2023 - v3.1.23

CloudCall Mobile App - New Version Release

New Features and Improvements

Implemented email address auto-suggestion in iOS Report a Problem to streamline the feedback submission process by reducing the time and effort required to enter email addresses.

Option to resend failed messages - improves message delivery and reduces user effort.

Enhanced the search function to facilitate easy discovery of internal contacts.

Resolved the http://cloudcall.com sign-in banner issue: We've rectified this bug to remove the banner from the initial app launch.

Introduced a new user notification pop up to allow us to keep users up to date and informed about all aspects of CloudCall service.

 

 

Nov 2023

7th November 2023 - v3.1.22

CloudCall Mobile App - New Version Release

New Features and Improvements

Notify users when their SMS number is not provisioned, so they can resolve the issue and start sending and receiving SMS messages.

Enhanced logging to capture more detailed information about reported issues, so our support team can quickly and accurately diagnose and resolve them.

 

Oct 2023

23rd October 2023 - v3.1.21

CloudCall Mobile App - New Version Release

New Features and Improvements

Initial Load Screen - resolved issue with some users getting stuck on initial CloudCall screen when first loading the app

No contact name displayed - Implemented fix for error when retrieving Contact name

General stability and performance improvements

 

 

9th October 2023 - v3.1.20

CloudCall Mobile App - New Version Release

New Features and Improvements

Incorrect mute status  - resolved issue where mute status was not being maintained when call transfer was cancelled

Call timer  - resolved issue where active call timer was displaying as 00:00 in some scenarios

Call recording state - resolved issues where call recording toggle was displaying incorrect state 

Error during login process - Resolved issue where some user would recieve an error message upon initial login

 

Sept 2023

25th September 2023 - v3.1.19

CloudCall Mobile App - New Version Release

New Features and Improvements

Multi-Match Contacts - Resolved issue where the 'choose from other matches' option was not displayed in a call transfer scenario

Inbound Call Audio Notifications - Resolved issue where some inbound notifications were being delayed when contact name was not available

 

 

5th September 2023 - v3.1.18

CloudCall Mobile App - New Version Release

New Features and Improvements

Inbound Call Audio Notifications - Further improvements to the handling of inbound call notifications in a small number of scenarios.

 

August 2023

21st August 2023 - v3.1.17

CloudCall Mobile App - New Version Release

New Features and Improvements

Inbound Call Contact Matching - Resolved issues causing some inbound calls to display the incorrect contact on incoming call & active call screens

 

 

July 2023

28th July 2023 - v3.1.16

CloudCall Mobile App - New Version Release

New Features and Improvements

Immediate Permissions Updates - App permissions changes now take immediate effect and don't require manual reloading

Active Call Screen Display - Resolved issue with active call screen being hidden behind lock screen

 

 

20th July 2023 - v3.1.15

CloudCall Mobile App - New Version Release

New Features and Improvements

Additional Logging for Setting Status - In order to investigate and diagnose issues quicker we've added more logging that track the status of app settings.

Recent Contacts Refresh - To keep your contacts list up-to-date, we've added a new 'pull-to-refresh' feature on the 'Recent Contacts' section.

Bug Fixes

Audio Notification for Call Waiting - Resolved issue with incoming calls not providing audio notification when you're already on a call.

App Occasionally Slow to Open - We've optimized the app to open faster in multiple scenarios.

No Ringtone on Incoming Call - Several users reported not hearing a ringtone for incoming calls. We've implemented improvements aimed at resolving this. We encourage users to continue to monitor this issue and providing feedback.

 

 

5th July 2023 - v3.1.14

CloudCall Mobile App - New Version Release

New Features and Improvements

User Feedback Enhancement - We've made it even easier for you to provide feedback. You can now add screenshots directly to your feedback form, helping us better understand your experiences and tackle any issues you're facing.

"Mute Audio Notifications" Setting - In an effort to provide a more intuitive user interface, we've renamed the "Silence Calls" setting to "Mute Audio Notifications". This better reflects the function of this setting and helps you customise your app notifications according to your needs.

Improved Note Management - To make your note-taking more efficient, we've adjusted the save button functionality in the note modal. Now, when you save your note, the note modal will automatically close, saving you an extra step.

Recent Contacts Addition - To make accessing your contacts easier and quicker, we've added a "Recent Contacts" section to the contact directory list. This should help you streamline your communication and enhance productivity.

Bug Fixes

Active Call Screen Bug Fix [Android] - Some Android users reported issues with the active call screen not being displayed for incoming calls. We've investigated and addressed this issue in the current version.

Mute Button Status Fix - We've resolved an issue where the mute button status was incorrectly transferred after a call switch.

 

June 2023

30th June 2023 - v1.39.35

CloudCall Chrome Extension Fixes

Product Improvements

Resolved SMS Display Issue - In response to reports from users about an issue with new SMS messages not automatically displaying in the SMS channel body, we have implemented a fix. With this update, all new SMS messages will be automatically displayed in the SMS channel body without needing a manual refresh.

 

 

15th June 2023 - v3.1.12

CloudCall Mobile App - Beta Version

New Feature

User Permission Reminder - We understand how important it is to keep track of the permissions you've granted within the app. In this update, we've introduced a new permission reminder feature. This ensures you are always informed about the permissions granted, enabling you to have full control over your privacy and security settings.

Product Improvements

Improved Call Wake-up on Android Devices - We noticed that some of our Android users were experiencing a slight delay with the system waking up on the first call. With this update, we've addressed this issue. Your CloudCall app will now respond immediately from the first call itself, ensuring that you don't miss any important calls and can respond quickly to your contacts.

 

 

12th June 2023 - v1.39.33

CloudCall SMS

Product Improvements

• Text Visibility: We've resolved an issue that was causing text to appear invisible when typing an SMS message in the UC GUI text box. Now, you can clearly see the messages you're typing.

• Updated Number Formatting: We've fixed an issue where +44 was being added to US numbers when the "Send SMS" button was selected. Now, your SMS messages will correctly use the appropriate country code.

 

 

8th June 2023 - v3.1.11

CloudCall Mobile App - Beta Version

Product Improvements

• Extended Access to Switch Call Banner: We've made it easier for you to switch calls by adding the switch call banner across all screens on the mobile app. Now, you have the flexibility to navigate and switch calls, no matter where you are within the app.

• Enhanced Stability: We've enhanced the handling of refresh tokens in the CloudCall client, ensuring a more secure and seamless user experience.

 

 

1st June 2023 - v3.1.10

CloudCall Mobile App - Beta Version

Product Improvements

• Improved Bluetooth Connectivity: We've made enhancements to ensure your Bluetooth device stays connected and continues to deliver clear audio during your calls.

• Seamless SMS Conversations: We've fixed an issue with SMS conversations involving numbers with a "+" symbol, ensuring all your messages are sent and received as intended.

• Audio Icon Update: Our audio icon now adjusts based on your current audio settings, helping you understand your call's audio status better.

• Enhanced Stability: We've resolved issues related to app inactivity. Now, even after periods of non-use, you can seamlessly report problems and answer incoming calls without any token issues.

• Accurate Call Status on Incoming Call Screen: We've corrected a small glitch that caused the incoming call screen to show "dialing" even when it wasn't. Now, your call status will be accurately displayed.

• Improved Session Management: We've resolved an issue that was causing some users to be unexpectedly logged out of the app. You can now enjoy uninterrupted use of the CloudCall Mobile app.

• Login Process: We've addressed a problem that was preventing some users from logging into the app. Logging in is now more seamless, allowing you to access CloudCall Mobile with ease.

See more here - Mobile App v3.1.10 Release Article