Call Rejected: The call was rejected by the dialler because the maximum number of calls in the queue was reached.
Missed Ringing: The caller terminates the call while hearing the ringing tone.
Campaign Paused: The campaign is currently inactive.
Out of Hours: The campaign is closed due to being outside of operating hours.
Bank Holiday: The campaign is closed due to a holiday.
Missed Welcome: The caller is connected and playing the welcome message, but terminates the call before the message finishes.
Missed Patience: The caller is waiting for an agent but terminates the call before being connected.
Queue Time Exceeded: The caller has been waiting in the queue until the maximum time limit is reached, and the system takes action (such as playing a message and hanging up or redirecting the call).
Missed Ringing Agent: The dialler has found an agent and is ringing, but the caller terminates the call before being connected.
Connected: The call is successfully connected to an agent.
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