Network Assessment won't start in Google Chrome: allow "Apps on device"

The CloudCall Network Assessment runs through a small testing plugin installed on your computer. The web page has to connect to that plugin to run the test.

Recent versions of Chrome block websites from connecting to apps on your computer unless you give permission. If the permission is blocked, the test may stay stuck on "The test is initialising (0%)", or keep asking you to download the plugin even though it's already installed.

Here are the steps:

1. Open the Network Assessment page.
2. Click the site settings icon (the sliders icon) on the left of the address bar, next to the web address

3. Find Apps on device and switch it on.