Bullhorn CRM – New Tab Opening and Notes Not Triggering for Calls

Following the release of Google Chrome version 147, some users may notice that Bullhorn CRM is automatically opening a new Novo “Open Window” tab for calls and not triggering the notes panel to open during inbound and outbound calls. To restore normal functionality, a one-time configuration change is required within your Chrome browser settings.

Resolution Steps

1. Open Google Chrome and log in to your Bullhorn CRM account as normal.

2. In the Chrome address bar, locate and click the site settings icon (displayed to the left of the app.bullhornstaffing.com URL).

3. In the permissions panel that appears, locate the "Apps on device" option and toggle it to ON.

4. Once enabled, click the Reload button within the panel and select Reload to refresh the Bullhorn page.

5. After the page reloads, Bullhorn should resume triggering call notes as expected during inbound and outbound calls.