Quick Start Guide

Welcome to the Quick Start Guide! This guide will help you set up and begin using our application in just a few simple steps.

Step 1: Download and install

1. CloudCall for Desktop
    Click the button below to install our CloudCall for desktop application:

2. CloudCall for Mobile
    Click the button below to install our CloudCall for mobile application:

3. CloudCall Chrome Extension
    Click the button below to install our Chrome extension:

Step 2: Login and validate your credentials

1. Refer to the email you received from our system. If you haven’t received it, please check your spam folder or contact support.

2. If your password has expired, use the password reset functionality on the login page during your first login.

3. The login screen for CloudCall for Desktop, Mobile, and Chrome extension appears as shown below:

4. Enter in your username (email) and password and click ‘Sign in’ 

5. Here is the signed-in view of the CloudCall desktop and mobile applications:

6. Here is the signed-in view of the Chrome extension:

Step 3: Make Your First Call

1. In the CloudCall desktop or mobile application, type a phone number in the "Type phone number to call" field or use the keypad to enter the digits.

2. Once the number is entered, click the green phone button to initiate the call.

Step 4: Making a Click-to-Dial Call

1. Ensure that you are signed into the CloudCall Chrome extension as shown above.

2. Hover your cursor over the phone number you want to dial.

3. Click the phone button that appears to initiate the call.

Troubleshooting

Having trouble? Check out our helpful knowledge base articles for assistance here.