How to check if you have any spare user accounts to repurpose.

Firstly, login to the CloudCall portal as the CloudCall Portal Administrator using one of the links below:

https://portal.uk.cloudcall.com/  

https://portal.us.cloudcall.com/ 

You will be presented with the below screen. Please login using your CloudCall portal administrator details:

Once logged in, click on Service Accounts

Once on this page remove your name from the search bar and use the highlighted drop down to select service accounts and search. 

This will provide you a full list of your current User Accounts, please review to see if any can be repurposed. 

If they can be repurposed, please follow the guide in the link below.

https://customers.cloudcall.com/hc/en-gb/articles/14345513972369-New-Starter-Updating-an-existing-account

If you have no accounts spare that can be repurposed, please contact us so we can reach out to your Account Executive and our sales team for you to purchase a new user account.