
Whitney Power-Garling
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Activity overview
Latest activity by Whitney Power-Garling-
Whitney Power-Garling created an article,
Outbound Campaigns and the Power Dialer in CloudCall o1
With CloudCall o1, you can easily create and monitor outbound auto-dial campaigns from the Workspace. Whether on desktop or mobile, agents can maximize their efficiency with the campaign Power Dial...
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Whitney Power-Garling created an article,
How to Manage and Drop Outbound Voicemail with CloudCall o1
The Voicemail Drop features in CloudCall o1 allow you to leave a pre-recorded voicemail message with just a click from the softphone, helping you save time and maintain consistency in your communic...
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Whitney Power-Garling created an article,
o1 Release 16 Notes - Jan 2025
RELEASE DATE: January 29, 2025 Team CloudCall's Release 16 kicks off 2025 with exciting enhancements and new features, including the highly anticipated Power Dialer Campaigns and Voicemail Drop. ...
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Whitney Power-Garling created an article,
Avoiding Spam Flagging for VoIP Numbers
Avoiding Spam Flagging for VoIP Numbers We understand how critical it is to keep your communications secure, compliant, and trusted. We’ve built tools and safeguards that help prevent your VoIP num...
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Whitney Power-Garling created an article,
o1 Release 15 Notes - Dec 2024
RELEASE DATE: December 24, 2024 🎄 Team CloudCall's Release 15 introduces exciting new features and enhancements that significantly improve user flexibility, especially with device (desk phone) int...
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Whitney Power-Garling created an article,
How Integrated Desk Phones Work with CloudCall o1
CloudCall o1 integrates with Polycom and Yealink desk phones, letting you manage your devices through the CloudCall o1 Workspace. Calls will ring on both your device and desktop, with synced settin...
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Whitney Power-Garling created an article,
o1 Release 14 Notes - Nov 2024
RELEASE DATE: November 19, 2024 Update Team CloudCall's Release 14 is packed with new features and significant improvements based on your feedback. From enhanced queue voicemail management to bet...
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Whitney Power-Garling commented,
This was very helpful.
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Whitney Power-Garling created an article,
Managing Call Queues in the Workspace
Queues in the CloudCallO1 Workspace The Queues section in the CloudCallO1 Workspace gives you all the tools you need to monitor and manage your call queues efficiently. Access this feature by clic...
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Whitney Power-Garling created an article,
Live Feed: Activity Overview, Direct Calls, Queue Calls and SMS Logs
The Live Feed Activity section of the CloudCallO1 Workspace contains the following tabs: Today's Overview Direct Call Logs Queue Call Logs SMS Logs When you click Live Feed from the left-...