If you encounter any issues with the CloudCall Go mobile application on your iPhone or Android device, resetting the app may help resolve the problem. Follow the instructions below to reset the app on your device.

Please note you will need to know the login credentials of your CloudCall Go mobile application or access to the portal to generate a QR Code which you can scan using the CloudCall Go application.

For iPhone:

1. Open the CloudCall Go mobile application.
2. Choose the keypad icon located at the bottom left corner of the screen.
3. Select the settings icon, which looks like a cogwheel.
4. Scroll down to the bottom of the settings page and select "Reset application."

For Android:

1. Open the CloudCall Go mobile application.
2. Click on the top-right 3 dots icon.
3. Choose "Settings."
4. Scroll down to the bottom of the settings page and select "Reset application."

We hope that this knowledge base article has been helpful in addressing your query or concern. If you have any additional questions or need further assistance, please don't hesitate to reach out to our support team. We are committed to providing excellent customer service and will do our best to help you in any way we can. Thank you for choosing our product or service, and we appreciate your feedback as we strive to improve our offerings to meet your needs.